Privacy Policy

Introduction

Bharat Energreen is a renewable energy company operating in India, providing services in Compressed Biogas (CBG), bio-diesel, bio-ethanol, solar energy, and electric vehicle charging infrastructure. We are committed to protecting the privacy of every visitor, customer, partner, and applicant who interacts with us through our website, forms, or any other digital channel.

This Privacy Policy applies to information we collect on our website, through email, telephone, in person, and through any of our digital services. Please read this policy carefully. If you do not agree with its terms, please do not use our website or services.

Information We Collect

We collect the following categories of information when you interact with Bharat Energreen:

Information You Provide Directly

When you submit any of our forms (contact, quote request, EcoSolar enquiry, career application), we collect:

• Full name
• Email address
• Phone number
• Postal address, city, state, ZIP/Postal code
• Subject and message content
• Project-specific information (e.g. installation type, capacity, location for solar enquiries)
• For job applications: position applied for, work experience, resume link, and cover note

Information Collected Automatically

When you visit our website, our servers and analytics tools may automatically collect:

• IP address and approximate location
• Browser type and version
• Operating system and device type
• Pages viewed and time spent on each page
• Referring website and exit pages
• Date and time of your visit

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries — answering your questions, providing quotes, scheduling site assessments, and following up on requests.
• To deliver our services — coordinating CBG project installations, solar deployments, EV charging setups, and ongoing support.
• To process job applications — reviewing candidate qualifications, scheduling interviews, and conducting reference checks where applicable.
• To improve our website and services — analysing usage patterns to make our site faster, more useful, and more relevant.
• To communicate with you — sending service-related updates, project milestones, and (with your consent) marketing communications.
• To comply with legal obligations — including tax, regulatory, and statutory requirements in India.
• To prevent fraud and abuse — detecting spam submissions, securing our infrastructure, and protecting our users.

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files placed on your device that help us recognise you on return visits and remember your preferences.

Types of Cookies We Use

• Essential Cookies — required for core site functionality such as form submission, navigation, and security. The site cannot function properly without these.
• Preference Cookies — remember choices such as your preferred language or region.
• Analytics Cookies — help us understand how visitors interact with our website (e.g. which pages are most viewed). This data is aggregated and does not personally identify you.

You can control or disable cookies through your browser settings. However, disabling essential cookies may affect your ability to use parts of our website.

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following limited circumstances:

• Service providers — trusted vendors who help us operate our website, send emails, or process applications (e.g. our email-sending service). These providers are contractually bound to protect your data.
• Project partners — when delivering services, we may share relevant details with engineering, installation, or OEM partners directly involved in your project — only the information necessary for the work.
• Government & regulatory bodies — when required by law, such as under SATAT, GST, environmental clearances, or court orders.
• Business transfers — in the event of a merger, acquisition, or asset sale, your data may be transferred as part of that transaction, with this Privacy Policy continuing to apply.
• With your consent — in any other case, only with your explicit prior consent.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or to comply with our legal, accounting, or reporting requirements. Specifically:

• Enquiry forms — retained for up to 24 months from the last interaction, unless you request earlier deletion.
• Active customer records — retained for the duration of our service relationship plus 7 years for statutory record-keeping.
• Job applications — retained for up to 12 months unless you ask us to delete or to keep your CV on file longer.
• Website analytics — typically aggregated and retained for up to 26 months.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorised access, alteration, disclosure, or destruction. These include encrypted form submissions over HTTPS, access controls on internal systems, and regular security reviews.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Your Rights & Choices

You have the following rights regarding the personal information we hold about you:

• Access — request a copy of the personal data we hold about you.
• Correction — ask us to correct or update any inaccurate or incomplete information.
• Deletion — request that we delete your personal information, subject to our legal obligations to retain certain records.
• Opt-out — unsubscribe from our marketing communications at any time using the link in our emails or by writing to us.
• Withdraw consent — where we rely on your consent, you may withdraw it at any time without affecting the lawfulness of processing prior to withdrawal.

To exercise any of these rights, please contact us at sales@bharatenergreen.com. We will respond to your request within 30 days.

Children's Privacy

Our services are not directed at children under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately so we can delete it from our records.

Third-Party Links

Our website may contain links to third-party websites, services, or social media platforms (such as Facebook, Instagram, LinkedIn, and YouTube). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before sharing any personal information with them.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will revise the "Last updated" date at the top of this page and, where appropriate, notify you by email or through a notice on our website.

We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please get in touch: